DBX SIGNSecurity

Electronic signature service operated by DBX Enterprises · sign.dbx-ai.com

Security

In short: every sealed document carries a cryptographic fingerprint and a tamper-evident audit trail that anyone can check without our help. We describe below exactly what we do — and, at the bottom, exactly what we have not had independently audited.

The evidence in every envelope

Access to documents

The application

Backups and recovery

Nightly deduplicated backups with an append-only offsite copy, so a backup cannot be silently overwritten. A full restore drill has been performed and passed every one of its 27 checks. A backup is taken immediately before every deployment, and the database is copied using SQLite's own online backup with an integrity check rather than by copying a live file.

What we have not done

We think you should know this before you ask.

None of that makes the cryptography above less true — it is checkable by anyone, which is rather the point. But an audit is a different thing from a description, and we will not blur them. If one of these becomes necessary for you, say so; it tells us what to buy first.

Reporting a vulnerability

Email [email protected] with "SECURITY" in the subject. We acknowledge within two business days. We will not pursue or support legal action against anyone acting in good faith who stays within their own account or test data, does not degrade the service for others, does not access anyone else's documents, and gives us a reasonable chance to fix the problem first. There is no paid bounty.

Last reviewed 8 October 2026. This page is reviewed at least every six months and whenever the service changes in a way that affects it.
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